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Dispute Resolution Reimagined: From Courtroom to Screen
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center
Self-represented parties are no longer the exception in most courts, but the technology hasn't always kept up with their needs. As resolution processes move online, the question isn't whether digital tools can serve them, but whether anyone designed those tools with them in mind in the first place.
For this hands-on workshop, we'll map out the people and the problems they're facing and design an online resolution pathway at your table, drawing on case studies and lessons we've learned while building digital tools for separating families across the U.S. and Australia. From there, each table will select a dispute type and design a digital-first resolution pathway: how someone begins without legal representation, what information is gathered and how, how much is self-guided versus supported by a person, and how the outcome becomes something a court can accept.
You'll leave with a design template and a usability rubric for evaluating digital resolution processes in your own jurisdiction.

Speakers
avatar for Luke Thomas

Luke Thomas

Principal Legal Designer, Portable
Luke Thomas is Principal Legal Designer at Portable, a design and technology agency specialising in legal technology and access to justice. He has led the design of award-winning digital products that make legal help more accessible — including amica, the national family separation... Read More →
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Maya Markovich

Justice Tech Alliance

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Greg Kochansky

American Arbitration Institute AAA
Greg Kochansky is Vice President, Thought Leadership and Applied AI at the American Arbitration Association, where he co-leads the AAA-ICDR Institute (the organization’s internal think tank), helps to build and test AI-powered software applications, formulates AI ethics and governance... Read More →
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202
  Court Admin

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