Access to Justice Network Conference 2026

Name: Better Legal Websites Without AI: Content, Design, and Infrastructure That Works
Start: 2026-10-22T13:30:00-0400
End: 2026-10-22T15:00:00-0400

Better Legal Websites Without AI: Content, Design, and Infrastructure That Works

Thursday October 22, 2026 1:30pm - 3:00pm EDT

Cincinnati Convention Center

Not every improvement requires artificial intelligence. The majority of legal aid and court self-help websites have not yet solved problems that have nothing to do with AI: content written at a 12th-grade reading level, navigation that makes sense to staff but not to users, forms that are unusable on a phone, and pages that fail basic accessibility standards. These are solvable problems — right now, with existing tools and established best practices — and solving them would dramatically improve the experience of the millions of people who visit these sites every year.
This session walks through the core elements of a self-help website that actually serves its users: how people navigate and find what they need, what makes legal content readable and usable, how forms succeed or fail, how sites perform on the devices most users carry, and what accessibility means in practice for people with disabilities.
For each area, we look at what good looks like, where most sites fall short, and what tools and resources are available to help, including open-source content and guided interview tools that let organizations build on each other's work rather than starting from scratch every time.
We’ll walk through tests and checklists to assess your site in real time, and you'll leave with practical frameworks and tools you can apply to your own site right away without relying on AI.

Speakers

Amanda Brown

Executive Director, Lagniappe Law Lab

Amanda Brown is the founder and executive director of Lagniappe Law Lab. She is the chair of the Louisiana's Access to Justice Commission's technology subcommittee, and is a member of the Legal Service Corporation's Emerging Leaders Council. She is also active in the American Bar... Read More →

Tech

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Access to Justice Network Conference 2026

Amanda Brown

Toby Fey

Grace Spulak

Molly Wraight

Sarah Song

Emily Deines

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Success you have shared X tickets.

Access to Justice Network Conference 2026

Amanda Brown

Toby Fey

Grace Spulak

Molly Wraight

Sarah Song

Emily Deines

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