Loading…
Type: Research clear filter
arrow_back View All Dates
Thursday, October 22
 

9:00am EDT

Data-Driven Program Design: How DC and Maryland Built Justice Infrastructure on Evidence
Thursday October 22, 2026 9:00am - 10:30am EDT
Most justice programs are designed based on intuition, precedent, or whatever the funder's latest priority happens to be. A need is identified, a grant is written, a program is launched — and the data collection starts after the fact, if it starts at all. The result is a field full of promising pilots that can't prove they work, can't explain why they work, and can't tell you what to change when they don't. This session presents the opposite approach: what happens when data drives every decision from the very beginning.
The DC Resource Bridge and Maryland's ACE-CIS coordinated intake systems were built on evidence at every stage — and this session treats them as methodological case studies, not program showcases. Before building anything, both teams quantified the problem: surveying legal services providers, mapping case acceptance criteria across organizations, and identifying where people were falling through the gaps between programs. Maryland's mapping of 10 programs' acceptance criteria is what produced an 86% successful placement rate — not luck, but a design deliberately built on data about who each provider could actually serve. DC built iterative feedback loops from its pilot, changing the program in real time based on what the numbers showed. The funder perspective adds a dimension practitioners rarely hear: what data did the DC Bar Foundation need to see before investing, how did evaluation findings shape continued funding decisions, and what do funders wish grantees would measure but almost never do? The technology story shows how usage data drove platform evolution — the Justice Passport didn't stay the way it was designed, because the data told the team what users actually needed was different from what the designers assumed.
Participants will then apply the methodology to their own work. A data plan design exercise asks each table to take a program they're building or improving — a new intake system, a navigator program, a court simplification effort, an AI tool — and design a five-stage data strategy modeled on the DC/MD approach: What will you measure before launch? During the pilot? What will tell you whether to scale, modify, or stop? Who is your data partner? How often do you review and adjust? The exercise forces the uncomfortable question most programs avoid: What would the data have to show for you to shut this down? You'll leave with a data-driven program design template, a measurement inventory of what you're tracking and what you're missing, and the DC/MD evaluation documentation as a model for how evidence-based design actually works in practice.

Speakers
AM

Amy Mix

DC Resource Bridge
Amy is the Director of the DC Resource Bridge, a coordinated intake and referral project that streamlines access for District residents to more than 30 legal services providers. Prior to this role, Amy spent nearly two decades as a legal services attorney and led an Elder Justice... Read More →
CD

Catherine DiSarno

DC Resource Bridge
BK

Brienne Kordis

Civil Justice
avatar for Sarah Coffey Bowes

Sarah Coffey Bowes

Executive Director, Civil Justice Inc.
Sarah Coffey Bowes, Esq. is a veteran non-profit manager with a strong background in programmatic growth, sustainability, and strategic planning. Sarah supervised the operation and continuous expansion of the award-winning Maryland Courts Self-Help Centers - a network of legal service... Read More →
Thursday October 22, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

10:45am EDT

Building the Evidence Base: From Choosing the Right Innovation to Proving It Works
Thursday October 22, 2026 10:45am - 12:15pm EDT
Most access to justice innovations are chosen based on intuition, funded based on narrative, implemented without fidelity monitoring, and never rigorously evaluated. This session tackles the full evidence lifecycle — not by turning every justice professional into a researcher, but by providing practical tools for making evidence-informed decisions at every stage of the innovation cycle.
The session is structured in three acts. Act 1 highlights how researchers and court administrators can work together to develop and test reforms in the civil legal system. A case study of a partnership between Stanford Law School's Rhode Center on the Legal Profession and the Superior Court of Los Angeles County will demonstrate the benefits and challenges of designing and testing field experiments, policy reforms, and technological innovations that leverage court data to increase access to justice. Attendees will have the chance to apply what they learn to their local contexts, including an exploration of the possibilities and barriers to evidence-based reform in their own backyards. 
Act 2 addresses why good ideas die in implementation. A case study in implementation science shows how one organization used validated assessment tools to match service intensity to need, structured staff engagement to shift organizational culture, and continuous quality improvement embedded into daily operations — not as an evaluation afterthought, but as how the work gets done. The methodology is universal: every court rolling out a new process, every legal aid organization launching a program, every self-help center redesigning its workflow faces the same question of how to ensure that an evidence-based model actually gets implemented with fidelity.
Act 3 shows what becomes possible when AI supports evidence work at scale. A live demonstration of Redo.io, an AI-powered platform, reveals how technology can synthesize complex statistical analyses into coherent narratives that support California Racial Justice Act claims. The payoff is democratized access to sophisticated analyses of racial disparities in sentencing outcomes. Producing these analyses independently would be prohibitively costly and time-consuming for under-resourced public defender offices and other legal practitioners, who are often the ones who need them most. The demonstration also shows the validation work behind the platform: how the evaluation studies are designed, what we find, and the limitations of both the studies and the findings. 
The session closes with a hands-on activity. Each participant picks one justice innovation they're currently working on and builds a mini evidence plan using a template that walks through three questions drawn from the three acts: Is this worth pursuing, and what does the data say? How will I ensure implementation fidelity once it launches? How will I measure whether it actually worked? Pairs review each other's plans, because the most useful feedback comes from someone who doesn't share your assumptions.
You'll leave with an evidence triage framework, an implementation fidelity checklist, a research design template, and a plan for one real initiative that you've already started pressure-testing against the evidence.


Speakers
TJ

Tiana Johnson

Chief Probation Officer, Hamilton County Court of Common Pleas
Tiana Johnson is the Chief Probation Officer for the Hamilton County Adult Probation Department, bringing over two decades of service and a strong commitment to justice reform. As the first woman and first African American to hold this role in the county’s history, she is a trailblazer... Read More →
WV

Will von Geldern

Stanford Law School, Rhode Center on the Legal Profession

Thursday October 22, 2026 10:45am - 12:15pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

Behaviorally Informed Court Reminders: What the Evidence Says and How to Apply It
Thursday October 22, 2026 1:30pm - 3:00pm EDT
Access to justice depends on people understanding what the court is telling them — and right now, most court communications fail that test. People miss court dates not because they don't care, but because the notice was confusing, the date was buried in legalese, or life intervened, and they didn’t receive a reminder or have support to make a plan to attend. People leave fines unpaid not because they're defiant, but because the payment notice didn't make options clear or consequences real. Every missed appearance and every unpaid fine trigger a cascade — warrants, license suspensions, job loss, housing instability — that could have been prevented by more effective communication. 
This session presents the behavioral science research on why court communications fail and what evidence-based redesign looks like in practice. Published research on court reminder programs has identified specific design elements that measurably improve appearance rates: making court dates visually prominent, highlighting consequences of inaction in plain language, providing clear options for how to resolve a case, prompting people to make a specific plan (not just "remember to show up" but "who will watch your kids, how will you get there, what will you bring"), and providing accessible resources for help. These aren't intuitive design choices — they come from behavioral science research on how people actually process information under stress, and they've been tested with real outcomes data. 
A practitioner perspective from Hamilton County grounds the research in implementation reality: what it actually takes to redesign court communications inside a clerk's office, including the common challenges that arise when you try to change language and formats that have been used for decades. The session includes activities designed to give participants a "behavioral mindset" — including a demonstration of how easy it is to forget a court date even when you're paying attention. 
It will also have opportunities for participants to identify improvements to court communications themselves. Participants will identify specific improvements using the evidence-based design principles covered in the session. They'll leave with published guides to court reminder program design, a checklist of evidence-based communication principles, and a marked-up version of an example court communication -- that can help them make changes in their own jurisdiction.

Speakers
avatar for Anne Stotler

Anne Stotler

ideas42, (Un)Warranted
Anne Stotler is a Principal Behavioral Designer at ideas42. She leads partnerships with courts and other stakeholders to improve court date communications nationwide through the (Un)warranted initiative, which has already prevented over 125K missed court dates and the resulting warrants... Read More →
NA

Nick Anderson

Hamilton County Clerk of Courts
Nick Anderson is the Assistant Chief of Compliance for the Hamilton County Clerk of Courts. He is a graduate from the University of Cincinnati College of Law, where he served as a Senior Policy Fellow for the Ohio Innocence Project and Fellow for the Jones Center for Race, Gender... Read More →
Thursday October 22, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202
 
Access to Justice Network Conference 2026
From $62.13
Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.
Filtered by Date -