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Wednesday, October 21
 

8:30am EDT

Opening Plenary
Wednesday October 21, 2026 8:30am - 9:00am EDT

Speakers
PP

Pavan Parikh

Hamilton County Clerk of Courts
MA

Mayor Aftab Pureval

Mayor, City of Cincinnati
Aftab Pureval is the 70th Mayor of Cincinnati. He was raised in Southwest, Ohio, the son of first-generation Americans. He is making history as Cincinnati’s first Asian-American Mayor. He has made equitable economic growth a top priority of his administration, as well as a comprehensive... Read More →
Wednesday October 21, 2026 8:30am - 9:00am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

9:00am EDT

Process Over Prescription: Development & Practice of the Hamilton County Clerk of Courts' Help Center's Same-Day Eviction-Defense Program
Wednesday October 21, 2026 9:00am - 10:30am EDT
There will never be enough attorneys to provide full representation to every tenant facing eviction. Hamilton County, Ohio decided that wasn't a reason to do nothing — it was a reason to build something different. On December 6, 2023, the City of Cincinnati unanimously passed the Access to Counsel ordinance, creating a funding structure for same-day legal assistance to unrepresented tenants. Less than a year later, the Hamilton County Clerk of Courts Help Center provided its first in-court, stand-up representation. By the time of this conference, the Help Center will be providing same-day defense five days per week, having filed over two thousand appearances on behalf of tenants who would otherwise have faced eviction alone.
The panelists will begin with a brief overview of the eviction ecosystem in Hamilton County, Ohio, including the life cycle of an eviction case and the prevention services that were available to tenant-defendants before same-day legal assistance launched in 2024. Building upon this knowledge, the panelists will then discuss how same-day representation was designed and implemented by the Help Center. Panelists will focus on how same-day representation targeted gaps in the existing eviction-prevention ecosystem and allowed the Help Center to exponentially increase the percentage of tenants receiving legal assistance with a relatively minimal investment. The panelists will also discuss data collected from inception of this program and how it can be used to identify populations in need, assess program effectiveness, inform upstream eviction-prevention efforts, and assist with future partnership and fundraising efforts. 

Speakers
NZ

Nicha Zingarelli

Hamilton County Municipal Court Help Center
Nicha Zingarelli (she/her) is the Director and Chief Attorney of the Hamilton County Clerk of Courts Help Center. Nicha has practiced law for over twenty years and has overseen a dramatic expansion of the Help Center during her leadership. Nicha has co-founded the eviction limited... Read More →
SP

Shannon Price

Hamilton County Municipal Court Help Center
SD

Samantha DiDomenico

Director, Stout Consulting
Samantha DiDomenico is a Director in Stout’s Transformative Change Consulting group. Samantha has 10 years of experience providing consulting services to for-profit and non-profit clients in a variety of industries. She has expertise in understanding large, complex systems and data... Read More →
Wednesday October 21, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

9:00am EDT

Courts + Community for Justice Workers: Building Programs That Last
Wednesday October 21, 2026 9:00am - 10:30am EDT
Across the country, a new model for expanding legal help is gaining ground: Justice Workers — trained community members authorized to provide certain forms of legal help to people who would otherwise navigate the system alone. 
While these programs are emerging in different forms in different states, they share a common foundation of partnership between courts and community organizations that requires trust, regulatory navigation, and institutional commitment from both sides. This session goes beyond the concept to the mechanics — how do you plan and implement Justice Worker programs?
The session opens with a 10-minute national landscape overview, including where Justice Worker programs exist, what models are emerging, and what the regulatory environment looks like across states. Panelists will then explore three phases of program development:
(i) conceptualizing Justice Worker programs,
(ii) designing jurisdiction-specific programs, and
(iii) program implementation.
Attendees will gain the perspective of program administrators on how to build trust with community while navigating the development of new programs. 
After an initial self-assessment of the ‘state’ of justice work in an attendee’s jurisdiction, attendees will participate in small-group guided discussions with similarly situated attendees, exploring topics like relationship-building, program ideation, funding, and assessment. At the end of this session, attendees will have a plan for what next steps they can engage in to begin or advance conversations to realize justice work in their jurisdiction, including what connections in other jurisdictions might lend support along the way. 
This session is for court administrators, legal aid leaders, community organization leadership, and anyone asking whether Justice Worker programs could work in their jurisdiction — and wanting a realistic answer.

Speakers
MM

Mark McCall

Arizona Administrative Office of the Courts
Mark McCall is the Legal Service Innovations Manager for the Arizona Administrative Office of the Courts (AOC). Mark has nearly thirty years of public service experience as a middle school educator, HR administrator, and management professional in all three branches of government... Read More →
avatar for Antonio M. Coronado

Antonio M. Coronado

Professor of Practice, Community Legal Education, I4J Innovations for Justice
Antonio M. Coronado (they/them/elle) is Professor of Practice and Co-Coordinator of Community Legal Education Programs at Innovation for Justice, housed at the University of Arizona James E. Rogers College of Law and the University of Utah David Eccles School of Business. Antonio... Read More →
avatar for Nikole Nelson

Nikole Nelson

CEO, Frontline Justice
Nikole Nelson is the founding CEO of Frontline Justice. Prior to joining Frontline Justice Nikole was the Executive Director of Alaska Legal Services Corporation, Alaska’s only statewide provider of free civil aid. During her 25 years in the field, she worked to build community-led... Read More →
avatar for Hayley Cousin

Hayley Cousin

Executive Director, Community Justice Advocates of Utah
avatar for Maryt Fredrickson

Maryt Fredrickson

Chief of Staff to the Chief Justice, Utah Supreme Court
Maryt Fredrickson is the Chief of Staff to the Chief Justice of the Utah Supreme Court where she works on access to justice and regulatory reform initiatives. Maryt has worked in state courts since 2014. She joined the Utah Judicial Branch for her current position in January 2025... Read More →
Wednesday October 21, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

9:00am EDT

Uncomplicating Courts: Simplifying Rules, Procedures, and the Litigant Journey
Wednesday October 21, 2026 9:00am - 10:30am EDT
Every court has procedures that made sense when they were written — for a system where everyone had a lawyer. Filing deadlines that require calendar calculations. Service requirements that assume you know what "service" means. Answer forms that read like they were drafted for opposing counsel, not for the person who just got sued. When 98% of defendants in a case type are self-represented, these procedures aren't just inconvenient — they're the reason people lose by default without ever understanding what happened. This session presents a tested framework for finding and fixing unnecessary procedural complexity.  
IAALS and NCSC present the Uncomplicated Courts Framework, which gives court leadership a systematic method for mapping the litigant journey — every step a self-represented person must take from learning they have a legal problem through resolution — and identifying where rules, forms, and procedures assume knowledge, resources, or legal training that most court users don't have.  
Court leaders from Colorado and Nevada provide concrete examples of how they have used the framework to make real changes: simplifying filing processes, rewriting notices in plain language, eliminating procedural steps that serve no purpose when there's no attorney on one side, and changing rules and statutes that created barriers nobody intended.  
Utah's experience brings the framework to life through a specific, high-stakes application: debt collection cases, where the gap between the system's assumptions and reality is starkest. The state's Supreme Court formed an ad hoc committee to reform procedures in high-volume cases, and participants will hear both the theories behind the initiative and the institutional challenges when implementing large scale change.   
Participants will then do the work themselves. A litigant journey mapping exercise asks each table to pick one common case type in their jurisdiction and trace every step a self-represented person must take — from the moment they receive a summons or realize they have a legal problem through filing, hearings, and resolution. Where does the system assume they have a lawyer? Where does it require knowledge they don't have or resources they can't access? Where do people give up? The exercise consistently reveals that courts have more unnecessary complexity than anyone realized, and that the highest-impact changes are often the simplest. We’ll also ask participants to examine the court staff perspective. Where are court stakeholders running into procedural friction? Where are staff absorbing work that simplified procedures could eliminate? You'll leave with the Uncomplicated Courts toolkit, a litigant journey map you've already started, and a prioritized list of procedural changes to bring back to your court leadership. 

Speakers
DK

Danielle Kalil

Institute for the Advancement of the American Legal System IAALS
Danielle Kalil is the Director of Civil Justice and the Judiciary at IAALS. In this role, she is responsible for leading the vision and strategy of IAALS’ work on civil justice reform and the judiciary. The focus of her work is to build a fair, accessible, and effective justice... Read More →
SN

Samira Nazem

Principal Court Management Consultant, National Center for State Courts
Samira Nazem is a Principal Court Management Consultant at the National Center for State Courts (NCSC) overseeing the Eviction Diversion Initiative which supports state and local courts in designing, implementing, and evaluating eviction diversion programs and related court reform... Read More →
MA

Magistrate Andrea Paprzycki

Magistrate Judge, Colorado 4th Judicial District
Ms. Paprzycki began practice as a litigator in the areas of collections and insurance defense. She was an in-house counsel prior to becoming a Magistrate for the 4th Judicial District, Colorado in May 2018.

In 2023, Ms. Paprzycki was awarded a grant from NCSC to implement an eviction diversion and recovery program. She regards the program, known as Division CARE (Court Assisted Recovery from Eviction), as her greatest achievement. To this end, she brought to fruition her vision of an... Read More →
MN

Mairead Napolitano

Civil Division Administrator, Las Vegas Justice Court
Mairead Napolitano serves as the Civil Division Administrator for the Las Vegas Justice Court, where she oversees the daily operations of one of Nevada's busiest civil courts. Since assuming this role in 2021, she has led numerous initiatives to improve caseflow management, expand... Read More →
MC

Megan Connelly

Access to Justice Director, Utah State Bar
Megan Connelly was named the Utah State Bar’s Access to Justice Director in December 2023. She brings over a decade of experience in social impact work to the position. Megan held previous roles in legal services, higher education, nonprofits, and philanthropy with a focus on issues... Read More →
NP

Nathanael Player

Justice-by-Design
Nathanael Player is an assistant professor of professional practice at Utah State University, where he teaches social workers and allied professionals to practice law as Community Justice Advocates. Previously he served as vice chair of Utah's Regulatory Sandbox oversight board and... Read More →
avatar for Maryt Fredrickson

Maryt Fredrickson

Chief of Staff to the Chief Justice, Utah Supreme Court
Maryt Fredrickson is the Chief of Staff to the Chief Justice of the Utah Supreme Court where she works on access to justice and regulatory reform initiatives. Maryt has worked in state courts since 2014. She joined the Utah Judicial Branch for her current position in January 2025... Read More →
Wednesday October 21, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

9:00am EDT

People-Centered Data and Reform: From Court Records to Community Feedback
Wednesday October 21, 2026 9:00am - 10:30am EDT
Every year, approximately 66 million cases flow through state courts — but we rarely reach out to the people behind those cases for feedback on their experience with the system and how they feel they could be better served. Traditional court research is organized around institutions: cases, dockets, judicial decisions. This "courts-first" approach obscures how the same individuals move through and across court systems over time, making it harder to identify patterns like frequent court involvement, multi-system entanglement, and the cumulative toll of repeated legal crises. It also fails to adequately identify the specific procedures or aspects of a case where self-represented litigants struggle most or what type of help could help bridge that gap. This session presents a different starting point: what happens when you reorganize court reform around people instead of cases, and what happens when you go beyond court data entirely and ask communities directly about their legal needs?
Two complementary approaches anchor the session. The first uses a novel person-centered framework, employed by Pew in partnership with the South Carolina Judicial Branch, that links court records across case types to reveal how individuals navigate multiple parts of the justice system —traffic court, debt collection, ordinance violations — often simultaneously. The project focuses on three rural counties where legal gaps are even more pronounced and research on court interactions and processes is particularly limited. Panelists will share the methodology, key research findings, and discuss how these insights are being translated into actionable policy solutions in South Carolina.
The second approach comes from the District of Columbia, where access-to-justice leaders went to communities to solicit feedback on a new idea – a regulatory reform concept that could invite community justice workers into the civil justice system. Through this process, leaders learned more about legal needs, service gaps, and barriers — and also heard from social service and other professionals who were often called upon to support individuals facing legal crises. Their process of identifying stakeholders, engaging unexpected partners, grounding recommendations in user feedback, and navigating the most challenging questions offers a replicable framework for any jurisdiction ready to start thinking how to ground legal reform in the user experience.
Together, these approaches represent a fundamental shift in how justice systems can understand the people they serve. One reorganizes data that already exists; the other generates feedback and uses it directly in guiding court reform. Whether you're a court administrator with access to case management data or a community organization wondering how to make the case for reform, you will leave the session with concrete ideas on how they might design user-centered strategies to address justice challenges in their own jurisdiction.
Speakers
IG

Ingrid Gillies

Pew Charitable Trusts
Ingrid Gillies is an associate for Pew’s courts and communities project, providing research and technical assistance to courts and state partners. Before joining Pew, Gillies worked at the Consumer Financial Protection Bureau (CFPB) on the data science and analytics team where... Read More →
avatar for Hannah Honeycutt

Hannah Honeycutt

Executive Director, South Carolina Access to Justice
avatar for Erin Larkin

Erin Larkin

Director, Access to Justice Unit, District of Columbia Courts Self-Help
I lead the Access to Justice Unit at the DC Courts, where I focus on reducing barriers that prevent people from accessing the justice system. My work includes initiatives such as community justice workers, court navigators, self-help services, digital accessibility, and plain-language... Read More →
avatar for Reena Shah

Reena Shah

Executive Director, Maryland Access to Justice Commission
A long-time advocate of social justice and social change, Reena has served as Executive Director of the Maryland Access to Justice Commission (A2JC) since 2015. She was named by former Attorney General Frosh to chair the legislatively mandated Access to Counsel in Evictions Task Force... Read More →
avatar for Nancy Drane

Nancy Drane

Executive Director, DC Access to Justice Commission
Nancy Drane has served as Executive Director of the D.C. Access to Justice Commission since 2016, leading efforts to expand access to civil legal help for District residents. She previously spent 13 years at the Children’s Law Center, representing children and families and later... Read More →
Wednesday October 21, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

9:00am EDT

Does It Actually Work? Evaluating AI Tools for Access to Justice
Wednesday October 21, 2026 9:00am - 10:30am EDT
Generative AI has the potential to increase access to justice for self-represented litigants, but only if we engage in responsible use.
To do this, we must thoroughly test our AI tools for accuracy, tone, and outcomes and then iterate models based on results.
This 90-minute session will mix lectures, case studies, and small group exercises to help participants better understand the unique needs of evaluating and testing AI tools, and equip them with knowledge and tools to plan and execute necessary evaluations for all stages of their project.
Topics will include:
- why evaluation is key;
- how to determine acceptable error rates based on use, audience, risk of harm, and other factors;
- how much testing is enough testing; and
- various testing methods and strategies that attendees can use.
Speakers
AT

Angela Tripp

Program Officer for Technology III, Legal Services Corporation
Angela Tripp is a Program Officer for Technology with the Legal Services Corporation. She is
responsible for helping legal aid programs implement innovative technology projects that
improve access to high-quality legal assistance for people across the country. She helps manage
LS... Read More →
avatar for Quinten Steenhuis

Quinten Steenhuis

Clinical Fellow, Suffolk LIT Lab's Document Assembly
Quinten Steenhuis is the co-director of the Suffolk University Law School’s Legal Innovation and Technology Lab and founder and CEO of Lemma Legal Consulting. At Suffolk, he leads the Document Assembly Line project that builds and maintains CourtFormsOnline.org. His work focuses... Read More →
avatar for Margaret D. Hagan

Margaret D. Hagan

Executive Director, Legal Design Lab, Stanford Legal Design Lab
Margaret Hagan is the Executive Director of the Legal Design Lab at Stanford University, as well as lecturer at the Law School and d.school. She is a lawyer, and holds a J.D. from Stanford Law School, a DPhil from Queen’s University Belfast, an MA from Central European University... Read More →
avatar for Joanne Lu

Joanne Lu

Project Consultant, Community Legal Education Ontario
Joanne is a Project Consultant at Community Legal Education Ontario (CLEO), where she consults on AI projects aimed at improving access to justice. Joanne holds an Honours BSc in Computer Science from the University of Toronto. Prior to joining CLEO, she worked as a senior product... Read More →
Wednesday October 21, 2026 9:00am - 10:30am EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

10:45am EDT

Court Reforms That Work: Reimagining Housing Court
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Many housing courts are plagued with stubbornly high default rates, but courts can take action to address this problem. This session will include a conversation with a judge and court administrator sharing the practical reforms they have made in their respective courts to boost tenant engagement and appearance rates in housing court. 
From revamping court forms to changing how cases are docketed and leveraging remote appearances and other technology, each court has been able to dramatically reduce default judgments and improve tenant engagement and outcomes.

Speakers
SN

Samira Nazem

Principal Court Management Consultant, National Center for State Courts
Samira Nazem is a Principal Court Management Consultant at the National Center for State Courts (NCSC) overseeing the Eviction Diversion Initiative which supports state and local courts in designing, implementing, and evaluating eviction diversion programs and related court reform... Read More →
avatar for Judge Steve Duble

Judge Steve Duble

Justice of the Peace, Harris County Courts
Steve Duble has been the Justice Peace for Harris County Precinct 1, Place 2 (located in downtown Houston) since January 1, 2023. Since taking office, he has taken bold action to increase access to justice.  He earned his undergraduate degree from Texas Christian University in 1986... Read More →
MN

Mairead Napolitano

Civil Division Administrator, Las Vegas Justice Court
Mairead Napolitano serves as the Civil Division Administrator for the Las Vegas Justice Court, where she oversees the daily operations of one of Nevada's busiest civil courts. Since assuming this role in 2021, she has led numerous initiatives to improve caseflow management, expand... Read More →
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

10:45am EDT

Whole-Person Justice: Cross-Sector Partnerships That Change Outcomes
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Legal problems don't arrive in isolation — they arrive in people's lives, tangled together with health crises, housing instability, substance use, family disruption, and economic precarity. A tenant facing eviction is likely also navigating medical debt, a custody dispute, or a probation requirement. A person experiencing homelessness may have outstanding warrants, untreated mental health needs, and civil legal issues they don't even recognize as legal. The justice system's response is almost always siloed: each problem gets its own case number, its own office, its own eligibility screen. This session asks what happens when partners across sectors decide to work together instead.

Four case studies present different models of cross-sector partnership, each built around a different population and a different constellation of partners. In Cincinnati, a court-treatment liaison model demonstrates how behavioral health and judicial systems can move from fragmented referrals to coordinated pathways of support. This work is not just about sending someone to treatment; it is about creating a warm handoff and a clear point of communication between clients, attorneys, judges, supervision partners, jail partners, treatment providers, and community support.

The liaison listens not only to the client’s needs, but also to how the judicial system understands and responds to structured support. By translating between legal expectations and treatment realities, the model helps create clearer communication, better-informed treatment orders, stronger continuity of care, and earlier identification of barriers before they become violations. At its core, the Cincinnati model shows that connection is the intervention.

Another Cincinnati case study demonstrates the impact of a criminal-civil legal partnership for juvenile court-involved youth. And in Austin, a community court developed a Mobile Court program and outreach approach to help resolve outstanding cases and warrants while connecting people to case management and social services, reducing service barriers and building on trusted relationships with community partners. Each model is different, but the underlying insight is the same: better outcomes require partners who see the whole person, not just the case.

In Newark, in a state where tenants do not have a right to counsel, a social service agency with experience in community courts and a legal services agency teamed up to provide comprehensive and holistic services to households facing eviction. One partner provided navigation, case management, rental assistance, and various wraparound services. The other provided legal consultation and representation. They would meet weekly to troubleshoot cases and partnered in outreach endeavors to facilitate Know Your Rights groups to the community. They learned to leverage each other’s resources to provide more meaningful services to their participants.

After the case studies, participants move from observation to action. An ecosystem mapping exercise will help participants identify common legal problems, map every actor already touching that person's life — courts, social services, health providers, housing agencies, employers — and identify which actors are not currently connected to the legal system but should be. Participants will have the option to work through two case studies, or choose to work through a common scenario specific to their home jurisdictions. You'll leave with a cross-sector partnership template, case study summaries, and a concrete plan for one partnership you can initiate in your jurisdiction.

Speakers
avatar for Jordan McLane

Jordan McLane

Court Liaison- Social Worker, Center for Addiction Treatment
Jordan McLane, MSW, LSW, LICDC-GAMB, OCPSA, is a social worker and Court Liaison at the Center for Addiction Treatment in Cincinnati, Ohio, where McLane developed the Court Services/Liaison Program. Working collaboratively with judges, probation officers, public defenders, social... Read More →
avatar for Angela Chang

Angela Chang

Director, Youth Defense, Hamilton County Public Defender
Angela Chang is the Chief of the Hamilton County Public Defender, where she has been a defender since 2015. Angela began her legal career representing the criminally accused in both misdemeanor and felony cases as a Deputy State Public Defender for the Office of the Colorado State... Read More →
SN

Sasha Naiman

Executive Director, Children's Law Center KY
Sasha Naiman is the Executive Director of Children’s Law Center, a nonprofit legal organization serving children and young adults across Ohio and Kentucky. She leads the organization's advocacy, strategic growth, and interdisciplinary collaborations to improve outcomes for youth... Read More →
avatar for Yaniris Gomez

Yaniris Gomez

Project Director, Center for Justice Innovation
Yaniris Gomez serves as the Project Director for Newark Community Solutions, a community justice program aimed at providing court-based and community interventions in Essex County, NJ. NCS runs a community court in the Newark Municipal Court (adult criminal diversion), Youth Impact... Read More →
avatar for Allison Nolan

Allison Nolan

Senior Staff Attorney, Volunteer Lawyers for Justice
Allison is a Managing Attorney at Volunteer Lawyers for Justice. She is the Program Lead for VLJ's Tenancy Program and also supports the Debt Relief Legal Program.

Prior to joining VLJ, Allison was an associate at a private law firm where she practiced civil litigation. Allison... Read More →
SR

Sarah Rodriguez

Austin Community Court
Sarah Rodriguez joined DACC as the Mobile Court Program Development Coordinator. Sarah earned her undergraduate degree from Pacific Lutheran University and her master’s degree from Cornell University. She previously worked as a housing organizer in Dallas before working at the City... Read More →
GM

Giana Martinez

Austin Community Court
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

10:45am EDT

When Community Helps Set the Rules
Wednesday October 21, 2026 10:45am - 12:15pm EDT
If you’re not at the table, you’re on the menu.
This is arguably true in the legal context where civil justice systems, such as courts, administrative agencies, and legal aid programs, were designed by legal professionals. These systems have often not meaningfully considered the needs and perspectives of the people who navigate them.
Come learn about two different approaches to add more seats to the table. Each presents a different approach to this problem so that you can learn what combination might work best in your jurisdiction:
  • Formalizing dedicated seats for self-represented litigants on important governance committees, including the Advisory Committee on the Rules of Civil Procedure;
  • Conducting legal needs assessments to inform legal aid service design and strategic planning.
The throughline is that community participation is a powerful form of quality control, not just a trust-building exercise. Panelists will share what it takes to make that participation meaningful rather than performative: how to engage community members and to ensure their input can meaningfully impact our civil justice system.
This session is paired with the other session "Courts Meeting Communities Where They Are", which covers the community-organizing side of the same story — how communities self-organize for power, not just how courts open seats. This session is about changing institutional structures to include community. The other session is about building the relationships and trust that make inclusion real. Attend both for the full picture.

Speakers
avatar for Jayme Walters

Jayme Walters

Assistant Professor of Social Work, Utah State University
Dr. Jayme Walters is an Associate Professor in the Department of Social Work and the Executive Director of the Transforming Communities Institute (TCI) at Utah State University (USU). With two decades of experience, Dr. Walters’s research and solution-building efforts center on... Read More →
JP

Jon Puente

Utah State Courts
avatar for Steve Grumm

Steve Grumm

Senior Consultant, thredpartners
Steve Grumm is a senior consultant with thredpartners, where he provides program assessments, strategic planning, and other services to help his legal aid and nonprofit clients thrive. Formerly, Steve was Legal Aid of Western Michigan’s Director for Community Engagement, overseeing... Read More →
NP

Nathanael Player

Justice-by-Design
Nathanael Player is an assistant professor of professional practice at Utah State University, where he teaches social workers and allied professionals to practice law as Community Justice Advocates. Previously he served as vice chair of Utah's Regulatory Sandbox oversight board and... Read More →
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

10:45am EDT

Reinventing the Front Door: The Future of Legal Intake and Triage
Wednesday October 21, 2026 10:45am - 12:15pm EDT
For most people seeking legal help, their first interaction with an organization is with a triage or intake system. Traditional systems are often checklist-driven processes designed for the organization's convenience rather than the needs of the individual seeking help. The result? Many are left without guidance on what to do or how to go about navigating the legal system pro se, which maintains if not enhances the justice gap. What would it take to put people first? To holistically and effectively identify the needs of individuals seeking services? To prioritize partnerships based on the needs of our client communities?
This session explores triage and intake processes and technologies that put clients first, including how the integration of coordinated intake, collaboration, and AI may each have an impactful contribution to reducing the Justice Gap. Participants will evaluate their own organization's intake systems, identify potential areas of improvement or bottlenecks that may impede access to their services, and begin brainstorming solutions best suited to addressing the applicant/client need. 

Speakers
SD

Samantha DiDomenico

Director, Stout Consulting
Samantha DiDomenico is a Director in Stout’s Transformative Change Consulting group. Samantha has 10 years of experience providing consulting services to for-profit and non-profit clients in a variety of industries. She has expertise in understanding large, complex systems and data... Read More →
TR

Teri Ross

Executive Director, Illinois Legal Aid Online
Teresa (Teri) Ross is a leader at the intersection of legal aid and technology, focused on expanding access to justice through thoughtful innovation. As the Executive Director at Illinois Legal Aid Online (ILAO), she supports a team of more than 20 professionals who work to bridge... Read More →
AM

Amy Mix

DC Resource Bridge
Amy is the Director of the DC Resource Bridge, a coordinated intake and referral project that streamlines access for District residents to more than 30 legal services providers. Prior to this role, Amy spent nearly two decades as a legal services attorney and led an Elder Justice... Read More →
avatar for Heidi Behnke

Heidi Behnke

Georgia Legal Services
Heidi E. Behnke is the Statewide Pronect Manager for Georgia Legal Services Program. She received her M.Sc. in Development Anthropology from the University of Durham. Ms. Behnke honed her abilities in designing, implementing, and analyzing results from academic and practical projects... Read More →
avatar for Brandon Slack

Brandon Slack

Director of Marketing & Product, Just-Tech LLC
Brandon Slack is Head of Product & Marketing at Just-Tech, LLC, a national legal technology company serving nonprofit legal aid organizations. He co-created JTAI (jtai.law), a purpose-built AI platform enabling knowledge management, agent-based chat intelligence, and intake automation... Read More →
avatar for Sarah Coffey Bowes

Sarah Coffey Bowes

Executive Director, Civil Justice Inc.
Sarah Coffey Bowes, Esq. is a veteran non-profit manager with a strong background in programmatic growth, sustainability, and strategic planning. Sarah supervised the operation and continuous expansion of the award-winning Maryland Courts Self-Help Centers - a network of legal service... Read More →
Wednesday October 21, 2026 10:45am - 12:15pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Accessible Justice: Breaking Down Barriers for People with Disabilities in Courts and Legal Services
Wednesday October 21, 2026 12:30pm - 1:25pm EDT

Speakers
KH

Katherine Hunt Thomas

The Ability Center
RS

Rebecca Steinhauser

Managing Attorney, Advocates for Basic Legal Equality
Katie Hunt Thomas is the Director of Advocacy and Disability Rights Attorney for the Ability Center of Greater Toledo, a Center for Independent Living in northwest Ohio with the mission to assist people with disabilities to live, work, and socialize within a fully accessible community... Read More →
avatar for Shannon Baldwin

Shannon Baldwin

Disability Rights Ohio
JK

Julie Keys

Disability Rights Ohio
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Beyond Direct Services Funding
Wednesday October 21, 2026 12:30pm - 1:25pm EDT

Speakers
CS

Claire Solot

Bigglesworth Family Foundation
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Bringing a Fair Housing Lens to Housing and Community Development
Wednesday October 21, 2026 12:30pm - 1:25pm EDT

Speakers
GT

George Thomas

The Fair Housing Center
George Thomas is a 2007 graduate of the University of Toledo's College of Law. George's law practice focuses on nonprofit legal services in the areas of fair housing, landlord-tenant, community development, and nonprofit governance. For his work in the Toledo community, George received... Read More →
CR

Christina Rodriguez

The Fair Housing Center
Christina Rodriguez, Esq. is a Toledo native who received two bachelors degrees and her Juris Doctor from the University of Toledo. She joined the Fair Housing Center as a legal intern in 2014, was hired as a Fair Housing Specialist in 2015, became a Staff Attorney after passing the... Read More →
NW

Noah Woods

The Fair Housing Center
Noah Woods is a staff attorney with The Fair Housing Center in Toledo, where he focuses on advancing housing justice through both individual representation and systemic advocacy. Since joining in 2024 after graduating from the University of Toledo College of Law, he has represented... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Crayons in the Case File: Ethics in Lawyer-Child Interactions
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Lawyers frequently encounter children in a variety of contexts—whether as clients, witnesses, or parties affected by litigation. These interactions raise unique ethical and professional responsibility issues. This program will explore the ethical rules, professional guidelines, and best practices governing how lawyers should communicate with and advocate for children. Using real-world examples and hypotheticals, participants will learn how to safeguard children's welfare while ensuring the highest quality representation.

Through a combination of rule-based analysis and applied hypotheticals, this session will help participants:

  • Identify the key ethics rules and professional guidelines that govern lawyer-child interactions, including issues of confidentiality, capacity, and client communication
  • Recognize the developmental and trauma-informed considerations that shape how children process and communicate information in legal settings
  • Apply practical strategies for engaging children in age-appropriate, trauma-responsive ways that minimize retraumatization
  • Navigate common ethical dilemmas—such as determining a child's capacity to direct representation, balancing a child's stated wishes against their best interests, and managing boundaries in informal interactions—through guided hypotheticals

Speakers
NC

Nick Caprino

Attorney, Children's Law Center KY
avatar for Jennifer Brinkman

Jennifer Brinkman

Northern Kentucky University, Chase College of Law
Jennifer Brinkman is an Assistant Professor of Law and Director of the Children’s Law Center Clinic at NKU Salmon P. Chase College of Law. She teaches and writes in the areas of child and family law, juvenile justice, and trauma-informed legal practice. Before entering academia... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Designing Federal Court Modernization with Access in Mind
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
JG

Jamie Giani

Third Branch Solutions
Jamie Giani is the founder of Third Branch Solutions, a boutique consultancy whose mission is to support courts and judiciary-adjacent organizations. A former law clerk, Assistant Federal Public Defender (Capital Habeas Unit), and Clerk of Court, Jamie brings a rare dual perspective... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Home, Wealth, and Legacy: Wholistic Representation for Homeowners
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
avatar for Stacy Purcell

Stacy Purcell

Legal Aid Society of Southwest Ohio
Stacy Purcell is a Senior Supervising Attorney at Legal Aid Society of Southwest Ohio, LLC. She provides holistic legal representation to low-income homeowners who are at risk of losing their homes due to mortgage foreclosure, property taxes, and tangled title or heirs property. She... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Meeting People Where They Are: Reaching People in Custody with Civil Legal Help
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
avatar for Halle Eichert

Halle Eichert

Director, Kane County Law Library & Self Help Center
Halle Eichert is the Director of the Kane County Law Library & Self Help Legal Center. She is a member of the Standardized State Court Forms Committee and the Expungement/Sealing Subcommittee of the IL Supreme Court Access to Justice Commission, and is serving on a statewide Steering... Read More →
avatar for Jenna Kearns

Jenna Kearns

Illinois JusticeCorps Program Director, Illinois Justice Corps
Jenna is the Program Director for Illinois JusticeCorps, where she leads a statewide AmeriCorps initiative dedicated to helping court users navigate civil legal systems with dignity and clarity. She builds equitable, human‑centered processes and strengthens partnerships across courts... Read More →
MS

Mary Sellmyer

Law Librarian, McLean County Law Library Coordinator
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Redesigning Legal Help Teams: Hybrid Roles, Non-Attorney Staff, and New Staffing Models
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
MM

Michael Massmann

Neighborhood Legal Services of Los Angeles County
avatar for Lindsay Bramble

Lindsay Bramble

Deputy Director for Remote Services, Maryland Center for Legal Assistance
avatar for Graham Bennie, Esq.

Graham Bennie, Esq.

Supervising Attorney for Training & Pro Bono, Maryland Center for Legal Assistance
Graham is the Supervising Attorney for Training & Pro Bono for the Maryland Center for Legal Assistance, LLC (MCLA). Graham is responsible for developing and administering the internal training curriculum for MCLA staff (including onboarding and continuing legal education), as well... Read More →
avatar for Taylor Thomas, MSW

Taylor Thomas, MSW

Volunteer Lawyers Program Social Worker, Legal Services of Eastern Missouri
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Supervising in a Remote World: Strategies for Connection and Quality
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
SD

Sreoshi Datta

Associate Supervising Attorney, Neighborhood Legal Services of Los Angeles County
Sreoshi Datta is the Associate Supervising Attorney for the Self-Help team at Neighborhood Legal Services of Los Angeles County (NLSLA). Self-Help legal aid staff works in partnership with Los Angeles Superior Court staff to provide in-person and remote services to litigants across... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Training Social Workers as Legal Service Providers: Lessons from Utah's Community Justice Advocates
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Speakers
avatar for Jayme Walters

Jayme Walters

Assistant Professor of Social Work, Utah State University
Dr. Jayme Walters is an Associate Professor in the Department of Social Work and the Executive Director of the Transforming Communities Institute (TCI) at Utah State University (USU). With two decades of experience, Dr. Walters’s research and solution-building efforts center on... Read More →
LL

Lu Lawrence

Utah State University
KW

Kamri Webster

Nonprofit Legal Services of Utah
JR

Judge Richard Mrazik

Utah State Courts, Third District Court
Judge Richard E. Mrazik was appointed to the Third District Court in April 2018 by Governor Gary R. Herbert. He took the bench in June 2018 and serves Salt Lake, Summit, and Tooele counties. Judge Mrazik received a Bachelor's Degree in sociology and biology from Bowdoin College in... Read More →
NP

Nathanael Player

Justice-by-Design
Nathanael Player is an assistant professor of professional practice at Utah State University, where he teaches social workers and allied professionals to practice law as Community Justice Advocates. Previously he served as vice chair of Utah's Regulatory Sandbox oversight board and... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

12:30pm EDT

Using Community Economic Development (CED) Strategies to Impact Community Change
Wednesday October 21, 2026 12:30pm - 1:25pm EDT

Speakers
RS

Robert Southers

Ohio Access to Justice Foundation
avatar for Michael Loudenslager

Michael Loudenslager

Staff Attorney, Advocates for Basic Legal Equality, Inc.
Michael Loudenslager is a staff attorney with Advocates for Basic Legal Equality, Inc. (ABLE), a non-profit law firm that serves people with low incomes in Western Ohio. Michael works in ABLE’s Housing and Economic Development group out of its Dayton, Ohio office. His practice focuses... Read More →
avatar for Mary Asbury

Mary Asbury

Executive Director, Legal Aid Society of Greater Cincinnati
Mary Asbury is the Executive Director of the Legal Aid Society of Greater Cincinnati. Her responsibilities include developing and implementing a strategic plan for delivering civil legal aid services  to clients in seven southwest Ohio counties.   She is also Executive Vice President... Read More →
avatar for Angie Lloyd

Angie Lloyd

Ohio Access to Justice Foundation
Angie Lloyd has served as the Executive Director of the Ohio Access to Justice Foundation for over a decade.  She is actively engaged in both the state and national justice community. Ms. Lloyd serves on various Ohio State Bar Association committees and task forces, as well as on... Read More →
Wednesday October 21, 2026 12:30pm - 1:25pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

Dispute Resolution Reimagined: From Courtroom to Screen
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Self-represented parties are no longer the exception in most courts, but the technology hasn't always kept up with their needs. As resolution processes move online, the question isn't whether digital tools can serve them, but whether anyone designed those tools with them in mind in the first place.
For this hands-on workshop, we'll map out the people and the problems they're facing and design an online resolution pathway at your table, drawing on case studies and lessons we've learned while building digital tools for separating families across the U.S. and Australia. From there, each table will select a dispute type and design a digital-first resolution pathway: how someone begins without legal representation, what information is gathered and how, how much is self-guided versus supported by a person, and how the outcome becomes something a court can accept.
You'll leave with a design template and a usability rubric for evaluating digital resolution processes in your own jurisdiction.

Speakers
avatar for Luke Thomas

Luke Thomas

Principal Legal Designer, Portable
Luke Thomas is Principal Legal Designer at Portable, a design and technology agency specialising in legal technology and access to justice. He has led the design of award-winning digital products that make legal help more accessible — including amica, the national family separation... Read More →
MM

Maya Markovich

Justice Tech Alliance

GK

Greg Kochansky

American Arbitration Institute AAA
Greg Kochansky is Vice President, Thought Leadership and Applied AI at the American Arbitration Association, where he co-leads the AAA-ICDR Institute (the organization’s internal think tank), helps to build and test AI-powered software applications, formulates AI ethics and governance... Read More →
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

Changing the Price Tag: Building Coalitions for Financial Justice
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Filing fees, outstanding warrants, criminal fines, court costs — the financial barriers to justice are well-documented and deeply resistant to change. Reports get written. Recommendations get made. And then nothing happens, because changing entrenched financial policies requires more than good analysis. It requires a coalition powerful enough to overcome the institutional inertia and the interests — courts that depend on fee revenue, jurisdictions that use fines as a budget tool, systems that have operated this way for so long that the harm has become invisible to the people who administer it.
The national landscape of financial barriers frames the conversation: what the research shows about how fees, fines, and warrants create cascading harm that extends far beyond the courtroom — lost jobs, lost housing, lost custody, spiraling debt, and a population that learns to avoid the justice system entirely rather than risk the cost of engaging with it. Then three case studies share different approaches to reducing these barriers.
Behavioral science insights from ideas42 reveal how court communications themselves compound financial barriers — how the language, timing, and design of notices and payment demands create confusion, fear, and inaction, and how evidence-based redesign can help people avoid barriers in the first place.
Judge Steve Duble, Justice of the Peace in Harris County Texas, demonstrates what one expansively minded court can accomplish on its own, including warrant recall and ability to pay reform, but also the challenges faced when trying to make systemic change without the support of a robust coalition.
Finally, several warrant withdrawal initiatives in Northeast Ohio illustrate how legal services attorneys, prosecutors, and courts came together to address massive warrant backlogs — including the unlikely alliance with a prosecutor's office that became a champion rather than an opponent, and the strategic choices that made that possible.
The through-line across all three perspectives is that financial justice reform isn't just a policy problem — it's a relationship problem, a communication problem, and a power problem.
Participants will be encouraged to explore how to use the presentation details to make financial justice reform happen in their own jurisdiction.

Speakers
avatar for Lisa Foster

Lisa Foster

Co-Executive Director, Fines and Fees Justice Center
Lisa Foster is the Co-Executive Director of the Fines and Fees Justice Center, a national nonprofit dedicated to ending the unjust and harmful imposition of fines and fees in the criminal legal system. A retired judge, Lisa is also the former director of the Office for Access to Justice... Read More →
avatar for James Levin

James Levin

LegalWorks
CO

Colleen O'Toole

St. Thomas University Law School
avatar for Anne Stotler

Anne Stotler

ideas42, (Un)Warranted
Anne Stotler is a Principal Behavioral Designer at ideas42. She leads partnerships with courts and other stakeholders to improve court date communications nationwide through the (Un)warranted initiative, which has already prevented over 125K missed court dates and the resulting warrants... Read More →
PH

Paul Hergenroeder

LegalWorks
Paul Hergenroeder is a staff attorney with LegalWorks Inc. a Cleveland non profit legal services organization. A retired physician, I graduated from Cleveland State Law School in May of 2025. LegalWorks primary focus is representing clients with criminal record expungements. Today's... Read More →
avatar for Judge Steve Duble

Judge Steve Duble

Justice of the Peace, Harris County Courts
Steve Duble has been the Justice Peace for Harris County Precinct 1, Place 2 (located in downtown Houston) since January 1, 2023. Since taking office, he has taken bold action to increase access to justice.  He earned his undergraduate degree from Texas Christian University in 1986... Read More →
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

Innovation Under Pressure: Strategic Planning When Resources Are Scarce
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Access to justice innovation has a sustainability problem.  Our field excels at launching pilots—creative, well-funded projects that demonstrate what's possible under ideal conditions. It is far less successful at sustaining them. Grants end. Champions move on. Political priorities shift. Technology evolves faster than organizations can adapt. The pilot that promised transformation quietly disappears, replaced by the next promising pilot.
This session asks a different question: not What should we build? but How do we make strategic decisions that survive contact with reality?
The discussion is organized around a practical decision-making framework that many legal aid organizations and court innovation offices use implicitly but rarely articulate: build, buy, or bend. When faced with a new challenge, should you create something from scratch (build), adopt an existing solution or model (buy), or adapt the people, processes, and technology you already have (bend)? Each approach carries different costs, risks, implementation timelines, and long-term sustainability implications. Yet many organizations default to building without fully evaluating the alternatives.
Three candid case studies illustrate each approach, examining not only what succeeded but also what failed, what proved difficult to maintain, and what leaders would do differently. The conversation then turns to the realities that every innovation effort eventually faces: What happens when funding is reduced by 30 percent? When the lead developer leaves? When a new administration changes priorities? When the technology you've invested in becomes obsolete? Rather than relying on theory, the session draws on real organizational decisions made under pressure.
Participants will also explore how organizations can continue innovating during periods of constraint. Technology and programmatic decisions in legal aid and courts are rarely made under ideal circumstances; they occur amid staffing shortages, budget uncertainty, political transitions, and growing community need. Together, participants will examine how to distinguish between essential, value-adding, and aspirational investments, while recognizing the hidden costs of eliminating training, security, maintenance, and documentation—supports that often appear expendable but are critical to long-term success. The session also highlights collaboration and shared services as practical strategies for reducing risk and increasing resilience.
While technology poses particular challenges, this analysis is useful for a variety of programmatic innovations. The session is highly interactive. Participants are encouraged to bring a current initiative and work through a build-buy-bend decision matrix, assessing organizational capacity, existing solutions, opportunities for adaptation, and the sustainability implications of each option. The goal is to identify weaknesses before a funding cut, staffing change, or political transition forces difficult decisions.
Participants will leave with a practical decision matrix for evaluating future initiatives, a stress-tested assessment of a current project, and a strategic planning template designed specifically for organizations that must innovate despite persistent uncertainty and constrained resources.

Speakers
avatar for Brandon Slack

Brandon Slack

Director of Marketing & Product, Just-Tech LLC
Brandon Slack is Head of Product & Marketing at Just-Tech, LLC, a national legal technology company serving nonprofit legal aid organizations. He co-created JTAI (jtai.law), a purpose-built AI platform enabling knowledge management, agent-based chat intelligence, and intake automation... Read More →
avatar for John Greiner

John Greiner

CEO, Just-Tech LLC
John Greiner founded Just-Tech to advance justice community technology systems and practices. Previously, John was the CIO for Legal Services NYC. He led the integration of disparate technology and systems and advanced technology for service delivery, client access and overall operations... Read More →
avatar for Bonnie Rose Hough

Bonnie Rose Hough

Consultant, Bonnie Rose Hough Consulting
Bonnie Rose Hough is a consultant for courts and legal services on access to justice issues. She serves on the Advisory Board of the Access to Justice Network. She recently retired as a Principal Managing Attorney for the Judicial Council of California’s Center for Families, Children... Read More →
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

Interconnected Legal Needs: Finding Patterns Across Domains
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Speakers
JU

Juliet-Nil Uraz

London School of Economics
Juliet-Nil Uraz is an applied economist completing her PhD at the London School of Economics and currently serves as a Visiting Research Fellow at Opportunity Insights at Harvard. Her research lies at the intersection of public economics, public finance, and empirical legal studies... Read More →
CS

Chloé Sudduth

Rutgers University
WV

Will von Geldern

Stanford Law School, Rhode Center on the Legal Profession

AG

Anne Groggel

St. Mary's College
avatar for Christina Plakas

Christina Plakas

University of South Carolina
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

1:30pm EDT

AI on Your Team: How Legal Teams Are Actually Using AI Right Now
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
At this session, case studies trace AI through different legal workflows.
A housing defense team at the Legal Aid Society of NYC built HANA, a retrieval-augmented generation tool that helps paralegals and attorneys rapidly research housing law questions and draft responses — with a live demonstration showing how it works in practice, where it saves time, and where human judgment remains essential.  
A supervising attorney trainer describes what changes when the people you supervise start using AI for legal drafting: What does quality control look like? How do you train attorneys to verify AI output rather than trust it? How does the supervisor's role evolve when the first draft isn't written by the person whose name is on it?
After each case study, participants pair up to process what they heard: What surprised you? What would break in your organization if you tried this tomorrow? 
Then two hands-on exercises:
1. A workflow mapping exercise asks each participant to pick one repetitive legal task in their organization, sketch the current steps, identify where AI could assist, and mark where human review remains non-negotiable.
2. A 90-day pilot plan worksheet makes it concrete: What tool? What workflow? Who supervises? What does success look like at 30, 60, and 90 days? What's the first approval you need?
You'll leave with a realistic picture of AI in legal aid today — not the AI of conference keynotes, but the AI of Monday morning — and a plan for getting started that fits your actual resources.

Speakers
avatar for Barbara Michalska

Barbara Michalska

Supervising Attorney, The Legal Aid Society
Barbara (Basia) Michalska, Esq. is a Supervising Attorney at The Legal Aid Society’s Housing Justice Helpline, where she co-created the AI-powered Information Retrieval Tool that was named a grand prize winner in Robin Hood’s AI Poverty Challenge. Selected from nearly 200 national applicants, the tool was re... Read More →
KS

Kimberly Skadan

Housing Attorney Trainer and Supervisor, The Legal Aid Society of New York
Kimberly Skadan (she/her) joined The Legal Aid Society since 2008, first as a Staff Attorney in the Brooklyn Office for the Aging, then as Housing Attorney Trainer and Supervisor in the Civil Practice's Training and Professional Development unit. Prior to joining LAS, she was awarded... Read More →
Wednesday October 21, 2026 1:30pm - 3:00pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

3:15pm EDT

Punishment After the Sentence: Collateral Consequences and the Struggle for Second Chances
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
The sentence ends. The punishment doesn't. A person completes probation, pays fines, serves time — and then discovers that the conviction follows them into every corner of their civil life. They can't pass a background check for employment. Professional licenses are out of reach. They're denied housing because a landlord's screening algorithm flags a years-old misdemeanor. Public benefits may be restricted. Voting rights may be gone. Custody proceedings are colored by a record that was supposed to be "paid for." For millions of Americans, a criminal record creates a permanent architecture of civil barriers that makes stability nearly impossible — long after the formal sentence has been served. 
This session maps that architecture and the Ohio legal tools available to dismantle it. A team of attorneys from the Ohio Justice & Policy Center presents the landscape of collateral consequences with a case example: what actually happens when someone with a criminal record tries to get a job, obtain a professional license, find housing, or otherwise participate in society. Then they walk through Ohio’s legal remedies — expungement, record sealing, certificates of qualification for employment, certificates of qualification for housing, Ohio’s Governor’s Expedited Pardon Project, and safe harbor expungement for survivors of human trafficking — showing how each works in practice, who qualifies, what the process looks like, and where the gaps are. The presentation is honest about limitations: record-clearing laws vary dramatically by state, many convictions remain ineligible, and even sealed records can resurface in unexpected ways. 
Participants will work through a hypothetical case that makes the scope of the problem concrete. Each table reviews the case example with a criminal history and identifies collateral consequences and maps the remedies available in Ohio. The exercise reveals uncomfortable asymmetries: barriers that exist everywhere but remedies that exist in only certain jurisdictions. A real-time audience poll surfaces what record-clearing tools each participant's jurisdiction offers and where the biggest gaps are. You'll leave with a better understanding of collateral consequences, Ohio record-clearing resources, and advocacy efforts for expanding second-chance pathways in your jurisdiction.

Speakers
LB

Lindsay Baruffa

Ohio Justice & Policy Center
Lindsay Baruffa is a senior attorney and Director of the Second Chance Project at the Ohio Justice & Policy Center, where she works to remove barriers to education, employment, and housing for people with criminal records. Before joining OJPC, she was an attorney at the Hamilton County... Read More →
AW

Ashley Ward

Ohio Justice & Policy Center
Ashley Ward is a staff attorney with the Ohio Justice & Policy Center’s Second Chance Project, which she joined in September 2023. She provides legal service services, policy advocacy, outreach, and education with a focus on housing law, working to remove housing barriers for Ohioans... Read More →
DP

Devin Perry

Ohio Justice & Policy Center
Devin Perry is a staff attorney with the Second Chance Project at the Ohio Justice & Policy Center. She provides legal services, outreach, and education, focused on human trafficking survivors, with particular emphasis on post-conviction relief, survivor advocacy, and Safe Harbor... Read More →
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

3:15pm EDT

Housing Stability Through Partnership: How the Eviction Ecosystem Coordinates
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
There will never be enough attorneys to represent every tenant facing eviction. That reality can be paralyzing — or it can be the starting point for building something different. In Hamilton County, Ohio, a collection of partners decided it was a starting point. The elected Clerk of Courts, a law school clinical program, a city councilmember, a housing mediation organization, the United Way, and a health-focused philanthropy came together — not through a strategic plan, but through a series of relationships that grew into a coordinated eviction mitigation ecosystem. Same-day limited representation for tenants who would otherwise appear alone. Pre-eviction mediation to resolve disputes before a filing ever happens. A rental assistance pipeline administered through the United Way's 211 system. A tenant guide co-created with community partners. Monthly eviction docket observation sessions where stakeholders from across the region witness firsthand how eviction actually functions in the courtroom. Each partner contributes something the others can't provide, and the whole produces outcomes no single organization could achieve alone.
This session presents that ecosystem as a case study in collective partnership — not just what was built, but how. How did the Clerk's office become a partnership hub rather than just a filing window? How did the city council's unanimous passage of the Access to Counsel ordinance create the funding infrastructure for limited representation and rental assistance? How did a health philanthropy become one of the most consistent investors in eviction prevention — attending the very first docket observation, testifying for the ordinance, and funding technology expansion? How did a housing mediation organization launch pre-filing mediation as a way to prevent evictions from being filed in the first place? And how did a university law school partnership allow the Help Center to staff attorneys who provide limited representation at scale? The panelists aren't presenting from a distance — they built these partnerships together, and they'll be honest about what was hard: the negotiations that almost stalled, the institutional skepticism that had to be overcome, and the data infrastructure that had to be built from scratch to measure whether any of it was working.
After the Hamilton County story, participants map their own eviction ecosystems. Each table identifies every actor touching housing stability in their jurisdiction — courts, legal aid, tenant organizations, landlord associations, sheriffs, social services, housing authorities, philanthropies — and maps where coordination exists and where it doesn't. The gap analysis consistently reveals partnerships that seem obvious once you see them on paper but that nobody has initiated. Each participant drafts a specific 30-day partnership ask — "I'm going to reach out to [specific organization] to propose [specific collaboration]" — and exchanges it with a neighbor for accountability. You'll leave with the Hamilton County model documentation, an ecosystem mapping template, the Access to Counsel ordinance text, and a commitment to one new partnership conversation you'll have before the next month is over.

Speakers
PP

Pavan Parikh

Hamilton County Clerk of Courts
NZ

Nicha Zingarelli

Hamilton County Municipal Court Help Center
Nicha Zingarelli (she/her) is the Director and Chief Attorney of the Hamilton County Clerk of Courts Help Center. Nicha has practiced law for over twenty years and has overseen a dramatic expansion of the Help Center during her leadership. Nicha has co-founded the eviction limited... Read More →
MF

Megan Folkerth

Interact for Health
Megan Folkerth is Senior Director of Strategy and Programs at Interact for Health, where she leads grantmaking philosophy and practices grounded in trust-based philanthropy. She ensures the organization’s values are reflected across all grantmaking and provides strategic leadership... Read More →
ER

Elisabeth Risch

Housing Opportunities Made Equal (HOME)
Elisabeth Risch is the Executive Director of Housing Opportunities Made Equal of Greater Cincinnati (HOME). She started in this role in April 2022. She leads the organization’s mission to eliminate unlawful housing discrimination in the Cincinnati area and promote stable and integrated... Read More →
MO

Meeka Owens

Cincinnati City Councilmember, Cincinnati City Council
MW

Moira Weir

United Way of Greater Cincinnati
Moira Weir became the first female President and CEO of United Way of Greater Cincinnati in 2020. She has guided the organization through transformative change designed to help all people achieve economic well-being within its nine-county service area in Ohio, Kentucky and Indiana... Read More →
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

3:15pm EDT

Opening the Gate: Regulatory Reform That Expands Who Can Provide Legal Help
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
The legal profession's monopoly on legal services is fracturing — and the fractures look different in every state. Washington created an entirely new licensing framework for non-lawyer legal service providers. Arizona and Utah authorized community-based justice workers through court-community partnerships. Indiana built standing innovation infrastructure — a Chief Innovation Officer and a permanent Innovation Committee — to run a continuous pipeline of pilots reshaping how courts and litigants handle everything from case pathways to court data and analytics. Different states, different pathways to the same destination: expanding who is allowed to help people with legal problems.
This session brings together the institutional actors who made reform happen in each state — not advocates arguing for reform in the abstract, but the people who navigated the politics, built the coalitions, and faced the resistance. A judge who championed new provider categories from the bench. A bar leader who negotiated consumer protection frameworks with a skeptical profession. A Chief Innovation Officer building the institutional machinery to pilot new models of legal service delivery. And a program implementer deploying justice workers on the ground. 

Speakers
GS

Grace Spulak

Senior Court Management Consultant, National Center for State Courts
CS

Craig Shank

Washington Practice of Law Board
RD

Renata de Carvalho Garcia

Washington State Bar
avatar for Robert Rath

Robert Rath

Chief Innovation Officer, Indiana State Courts
Robert (Bob) Rath serves as the Chief Innovation Officer for the Indiana Supreme Court’s Office of Judicial Administration, where he leads several modernization efforts across the judicial branch. His work includes oversight of internal process improvement initiatives and the Court’s... Read More →
JS

Judge Samuel Thumma

Judge, Arizona Court of Appeals
Judge Samuel A. Thumma has served on the Arizona Court of Appeals, Division One, since 2012, including as Chief Judge. Before that, he served for five years as a trial Judge on the Arizona Superior Court in Maricopa County. Sam chairs the Arizona Commission on Access to Justice. He... Read More →
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

3:15pm EDT

University Labs as Justice Innovation Partners: Different Models for Academic-Community Collaboration
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Universities have resources that justice organizations need — student labor, technical expertise, research infrastructure, and the luxury of experimentation.
This session presents several fundamentally different models for university-community justice partnerships. Ohio State's JusticeTech initiative pairs law students and computer science students to co-develop AI-assisted online dispute resolution tools for the Franklin County Municipal Court Self Help Center, with a focus on eviction proceedings. Students conduct field research, attend hearings, and build tools informed by Dispute System Design principles — navigating the line between innovation and unauthorized practice of law while producing systems that real litigants can use. The program offers lessons on interdisciplinary collaboration, ethical AI deployment, and how to build courses that produce lasting infrastructure rather than disposable prototypes.
UIC Law's legal technology partnership with direct representation clinics takes a different approach: students use Docassemble and JosefLegal platforms to build guided interview tools that scale the capacity of pro bono and clinical programs. The model demonstrates how law school classes can produce real, deployable technology — not just learning exercises — when they partner directly with legal services providers who define the need. Attendees will test-drive tools built by students and explore strategies for replicating this model in their own states.
Stanford's Legal Design Lab also has examples of it building justice AI co-pilots for legal aid and court teams, through its class AI for legal help.
Northeastern's NuLawLab and its East Boston Spatial Justice Lab represent the most community-embedded model. For over seven years, the lab has partnered with East Boston residents, local artists, and community organizations to address housing insecurity through popular education, legal empowerment workshops, and art-based advocacy. The Neighborhood Eviction Defense project treats community members as co-creators of knowledge, using participatory methods drawn from popular education to build collective understanding of tenant rights and displacement. This model challenges the assumption that justice innovation must be technology-driven — sometimes the most powerful tools are cultural.
The University of São Paulo's Legal Design Studies Core (NELD) brings an international perspective and a different methodology entirely. Working with USP Law School's Legal Aid Department — a longstanding institution providing free legal assistance to the community while training law students — NELD applied design-based methodologies to map the department's operational and institutional challenges and propose user-centered solutions. Over the past decade, the Legal Aid Department had struggled with structural problems that hindered service quality and accessibility. Rather than building a technology tool, NELD used journey mapping, service design, and participatory methods to redesign how the organization itself works. This model challenges the assumption that justice innovation requires new technology — sometimes the most impactful intervention is redesigning the systems and workflows that already exist.
A facilitated workshop will follow the panel presentations. Tables of participants will sketch concrete partnership ideas and ideate the details with the panelists. Panelists will circulate among the workshop tables to discuss how their unique models would approach each table’s partnership ideas. Participants will leave with concrete ideas for launching their own university-community partnership, and a good understanding of which models are best suited to each partnership.

Speakers
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Amy Schmitz

The Ohio State University
Professor Amy J. Schmitz is a full professor at The Ohio State Moritz College of Law and Program on Dispute Resolution as the John Deaver Drinko-Baker & Hostetler Endowed Chair in Law and Director of JusticeTech at The Ohio State University. She also is affiliated with The Ohio State... Read More →
avatar for Dan Jackson

Dan Jackson

Executive Director, NuLawLab
Dan Jackson has directed the NuLawLab at Northeastern University School of Law since 2013. Dan is a 1997 graduate of Northeastern Law and a 1990 graduate of Northwestern University. He recently served as Chair of the American Bar Association Standing Committee on the Delivery of Legal... Read More →
avatar for Claire Johnson Raba

Claire Johnson Raba

Assistant Professor of Law, University of Illinois at Chicago
IN

Isabella Nobre Brant

University of São Paulo Law School
Isabella Brant is a lawyer graduated from the University of São Paulo (FDUSP). Completed a Zertifikatsstudium in Deutsches Recht (German Law) and Privatrechtstheorie (Theory of Private Law) at Ludwig Maximilian University of Munich. Legal Designer at Studio Mater. Co-founder of the... Read More →
NA

Nora Al Haider

Assistant Director, Stanford Legal Design Lab
Nóra Al Haider is the Assistant Director at the Stanford Legal Design Lab. Nóra is a multilingual lawyer and interdisciplinary researcher. She combines the fields of law, design, data and tech to increase access to justice.
MY

Mindy Yocum

Justice Mobile
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

3:15pm EDT

Upstream Justice: Preventive Legal Tech That Catches Problems Early
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Too many legal aid systems are built around crisis response — we meet people when the rent is already delinquent, the wage garnishment has already started, the custody conflict has already hardened, or the default judgment has already entered. What if we could reach people earlier? Could we surface legal risk before it becomes a legal emergency?
This session presents three tools that are doing exactly that, each approaching the problem from a different angle. The Legal Wellness Clinic's legal check-up model uses structured preventive screening — a repeatable intake process that surfaces latent legal issues across housing, consumer debt, family stability, employment, benefits, and estate planning, identifying risks that clients themselves may not recognize as legal problems. The design challenge is real: how do you screen broadly without becoming an unfocused "ask me anything" clinic, and how do you convince funders that preventing a case is as valuable as winning one?
Wisconsin's Legal Tune Up tool takes a technology-first approach. This free web-based application automatically searches public records across state agencies to identify license suspensions, evictions, convictions, child support arrears, and consumer debt — barriers that block housing, employment, and economic stability, often without the person knowing they exist. The tool identifies which records are eligible for removal or modification, outlines next steps for reinstatement, and connects users to legal services for items requiring attorney involvement. The session will cover the partnerships that made the tool possible, the data access challenges, and the newest extensions: a legal navigator program and a library initiative.
Chicago Advocate Legal's AJusticeLink introduces the most ambitious upstream intervention: a privacy-first mobile application that provides preventive legal triage for incoming text messages and emails. Rather than offering legal advice, AJusticeLink identifies potential legal issues in everyday communications — eviction notices, employment ultimatums, custody threats, benefits deadlines — assigns a risk level, explains why a message may be legally significant, and connects users to appropriate resources. The tool is intentionally limited to triage and information, not advice, with design choices grounded in ethical restraint around unauthorized practice of law.
After the three presentations, participants will do hands-on design work. Small groups choose one high-yield preventive domain — eviction risk, debt and collections, family stabilization, benefits preservation — and design a preventive intervention: What are the screening questions or digital triggers? What's the triage pathway from detection through self-help, brief advice, referral, and escalation? What's one follow-up mechanism that keeps the person connected? Groups report out and the room stress-tests each design: What breaks at scale? What creates risk? What's realistic with limited staffing?

Speakers
AS

Andrew Sharp

Legal Wellness Clinic
Andrew Sharp, Esq. is the founder and Executive Director of Legal Wellness Clinic, a non-profit legal aid providing free legal check-ups in the Chicago, IL area. Andrew is also the Knowledge Strategy Manager for the Coordinated Advice and Referral Program for Legal Services (CARPLS... Read More →
avatar for Chlece Walker-Neal-Murray

Chlece Walker-Neal-Murray

Chicago Advocate Legal
JL

Jessie Lutter

Access to Justice Coordinator, LIFT Wisconsin
Jessie Lutter-Long is an attorney licensed to practice law in the State of Wisconsin. She obtained her B.F.A. from the Milwaukee Institute of Art and Design and graduated with her J.D. from Marquette University Law School in 2019. After working as a staff attorney for Legal Action... Read More →
Wednesday October 21, 2026 3:15pm - 4:45pm EDT
Cincinnati Convention Center 537 Elm St, Cincinnati, OH 45202

6:00pm EDT

Reception (details to be announced soon)
Wednesday October 21, 2026 6:00pm - 8:00pm EDT

Wednesday October 21, 2026 6:00pm - 8:00pm EDT
TBA
 
Access to Justice Network Conference 2026
From $62.13
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